Premium Support is included at no extra fee; Supplemental Support is an add-on
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- "PREMIUM SUPPORT: Customers who purchase SailPoint’s Offerings will receive Premium Support in accordance with this Support Policy for no additional fee during the applicable Order Term stated in the applicable Order."
- Locator
- Support Policy section 2
- Applies to
- Premium Support is included at no extra fee; Supplemental Support is an add-on
- Related programs