PuTTY Evidence

Organizations should offer their own first-line support

Catalog row in Vendor License Evidence · Cited

Kind: Policy excerpt
Excerpt: "if you want to distribute PuTTY within your own organisation, then we recommend, but do not insist, that you offer your own first-line technical support"
Locator: Feedback B.10 Asking permission for things
Applies to: No paid support; redistributors are advised to provide first-line support
Supports rules: No paid support; redistributors are advised to provide first-line support
Sources: PuTTY Feedback and bug reporting