Service credit is 10 percent of monthly cost between 99.0 and 99.95 percent uptime and 30 percent below 99.0 percent
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "If the monthly uptime is less than 99.95% but equal to or greater than 99.0%, the service credit is equal to 10% of the Service’s monthly cost;"
- Locator
- Terms of Service s.5 Service level agreement
- Applies to
- Service credit is 10 percent of monthly cost between 99.0 and 99.95 percent uptime and 30 percent below 99.0 percent
- Supports rules
- Sources