Personio Evidence

Plan and user changes are billed without pro rata refund on reduction

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "For the avoidance of doubt, the customer is not entitled to a (pro rata) refund."
Locator: GTC 08-2026, Ziffer 3.5
Applies to: Plan and user changes are billed without pro rata refund on reduction
Supports rules: Plan and user changes are billed without pro rata refund on reduction
Related metrics: Employee seat
Related programs: Monthly subscription
Annual subscription
Sources: Personio General Terms and Conditions (GTC), Version 08-2026