Personio General Terms and Conditions (GTC), Version 08-2026
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Master terms for the Personio SaaS (Germany and rest of world version): Ziffern 1-13 on contract, trial, scope, availability, customer duties, grant of rights, term and termination, payment and User Commitment, warranty, liability, data protection, amendments and final provisions. Version 08-2026 with month only, so no effective day is recorded. A separate UK and Ireland version exists on the same page.
- Evidence
- Trial lasts 14 days and is limited to one per customer
- Plans are chosen for a predefined maximum number of users
- Components without a user or usage limit are subject to acceptable use
- Partner Integrations are outside Personio's services and need entitlement to the third-party system
- Plan and user changes are billed without pro rata refund on reduction
- Access may be suspended for security threats or overdue payment
- Availability target is 99.5 percent on an annual average
- Shared accounts and shared login data are prohibited
- Usage right is non-exclusive, non-transferable and time-limited
- Affiliates may use the Software only if the plan provides for it
- Monthly subscriptions renew monthly with 15 days' notice
- Annual subscriptions renew yearly with 90 days' notice
- All licences end immediately on termination
- Data remains exportable for 30 days after termination
- A User Commitment applies for the Subscription Term
- Users added between billing periods are charged pro rata
- Usage-based fees, including AI overage, are billed monthly in arrears
- Fees may rise by up to 5 percent on Renewal, capped at list price
- GTC changes take effect unless the customer objects within two weeks
- Order Form prevails over supplemental terms, the DPA and the GTC
- Liability for slight negligence is limited to cardinal obligations and foreseeable damage
- German law and Munich jurisdiction apply
- Export control and sanctions compliance applies to the customer