NICE Evidence

Speech-to-text above the included minutes requires 60,000 minute blocks

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: “If Customer exceeds the Included Speech-to-Text (STT) Minutes in a calendar month, Customer must purchase additional units of sixty thousand (60,000) Included Speech-to-Text (STT) Minutes at the fees specified in the Order.”
Locator: Cognigy terms section 1
Applies to: Speech-to-text above the included minutes requires 60,000 minute blocks
Supports rules: Speech-to-text above the included minutes requires 60,000 minute blocks
Related metrics: Included Speech-to-Text minutes
Sources: NiCE Cognigy Product-Specific Terms