SLA credits are waived if the account is not in good standing
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- “Any SLA Credits shall be waived to the extent that the Availability of the Cloud Services has been impacted by Customer’s acts and omissions, including if Customer’s financial account with NiCE is not in good standing.”
- Locator
- SLA Credits
- Applies to
- SLA credits are waived if the account is not in good standing
- Related programs
- Sources