LICENSEWARE
NICE Evidence

SLA credits are capped at the MRC billed in the month

Catalog row in Vendor License Evidence · Cited

Kind
Documentation excerpt
Excerpt
“The maximum credit issued in any monthly billing period will not exceed one-hundred percent (100%) of the aggregate amount of the MRC billed in that month.”
Locator
SLA Credits
Applies to
SLA credits are capped at the MRC billed in the month
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