Mimecast Evidence

GTC termination for material degradation

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "If Mimecast fails to correct such degradation within thirty (30) days of receipt of such notice, then Customer may terminate this Agreement and/or any applicable Services Orders and receive a prorated refund of any fees paid in advance for the remainder of the terminated Subscription Term."
Locator: GTC s.7.2.4 Changes to Services
Applies to: Material degradation of a Service allows termination with a prorated refund
Supports rules: Material degradation of a Service allows termination with a prorated refund
Sources: Mimecast Global Service Agreement General Terms & Conditions