Medallia Evidence

Callback voice licences are checked out per interaction

Catalog row in Vendor License Evidence · Cited

Kind: Documentation excerpt
Excerpt: "Each inbound or outbound interaction checks out a voice license for the duration of the corresponding voice treatment."
Locator: License usage
Applies to: Callback voice licences are checked out per interaction
Supports rules: Callback voice licences are checked out per interaction
Related metrics: Inbound voice licence (Callback)
Outbound voice licence (Callback)
Sources: License and request usage (Callback)