No refunds for reductions
Catalog row in Vendor License Evidence · Cited
- Kind
- FAQ excerpt
- Excerpt
- "However, when customers “true-up” with Jamf at renewal, fees may be reduced for future Subscription Terms if the number of Devices or Users have been reduced. If a customer adds Devices and/or Users during the Subscription Term, the customer will need to pay additional fees associated with that increase."
- Locator
- Contract Documents FAQ, What happens if a customer reduces the number of Devices
- Applies to
- No refunds for mid-term reductions; true-up at renewal, pay for additions
- Sources