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Genesys Evidence

Hourly Interacting for PS apps requires a matching licence

Catalog row in Vendor License Evidence · Cited

Kind
Documentation excerpt
Excerpt
“*If Customer elects to enable agents utilizing an Hourly Interacting license in Genesys Cloud, Customer is required to obtain and pay for a corresponding Hourly Interacting license for any PS App identified with an asterisk in the table above.”
Locator
Pricing hub: Hourly Interacting licensing
Applies to
Hourly Interacting for PS apps requires a matching licence
Related metrics
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