Concurrent licences are billed on the peak of simultaneous users
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- “In a concurrent licensing model, Genesys charges for the maximum number (peak) of concurrent (simultaneous) users during a billing period. To support shift changes, we disregard usage peaks shorter than 30 minutes in duration.”
- Locator
- Concurrent licensing model billing overview
- Applies to
- Concurrent licences are billed on the peak of simultaneous users
- Related metrics