Egnyte Evidence

SLA targets 99.9% availability with 10, 25 and 50 percent credits

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "99.9% to 99.5% 10% 99.4% to 99.0% 25% < 99.0% 50%"
Locator: SLA section 2 (Target and Remedy)
Applies to: SLA targets 99.9% availability with 10, 25 and 50 percent credits
Supports rules: SLA targets 99.9% availability with 10, 25 and 50 percent credits
Related programs: Service Level Agreement and Service Credits
Sources: Egnyte Service Level Agreement (Q3 2022)