Standard Support response time is 72 hours
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "The Standard Support Plan Response Time for all Reported Issues is seventy-two (72) hours with a follow up time of five (5) business days."
- Locator
- Support Schedule s.4
- Applies to
- Standard Support response time is 72 hours
- Supports rules
- Related programs
- Sources