Cornerstone OnDemand Evidence

The SLA applies only after implementation sign-off, training and go-live

Catalog row in Vendor License Evidence · Cited

Kind: Contract excerpt
Excerpt: "does not become operative until Customer has signed off on Implementation, training is completed for all products purchased, and Customer’s portal is live on Cornerstone’s production environment."
Locator: Included Customer Success Package, Service Level Agreement (Standard)
Applies to: The SLA applies only after implementation sign-off, training and go-live
Supports rules: The SLA applies only after implementation sign-off, training and go-live
Related programs: Cornerstone Service Level Agreement and service credits
Sources: Cornerstone Included Customer Success Package and Service Level Agreement (Standard)