Service Credits must be requested within 30 days after month end
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- “If there is a verified failure of the Service to meet Target Availability in a particular month and Customer makes a request for a service credit within thirty (30) days after the end of such month”
- Locator
- SLA s.3 Service Credits
- Applies to
- Service Credits must be requested within 30 days after month end
- Related programs