Service Level Compliance: same CSS level across all product lines (legacy CSS) (extract 1)
Catalog row in Vendor License Evidence · Cited
- Kind
- Quote
- Excerpt
- Service Level Compliance requires the customer to maintain the same CSS level of service across all product lines.
- Locator
- CTX426101, Service Level Compliance
- Applies to
- Legacy Customer Success Services levels (Select, Core, Advanced, Priority, Priority Plus) until those contracts expire
- Related programs