Service Level Compliance: same CSS level across all product lines (legacy CSS) (extract 2)
Catalog row in Vendor License Evidence · Cited
- Kind
- Quote
- Excerpt
- In the event that service level compliance is not maintained, the customer will be supported at the lowest of their active service levels.
- Locator
- CTX426101, Service Level Compliance
- Applies to
- Legacy Customer Success Services levels (Select, Core, Advanced, Priority, Priority Plus) until those contracts expire
- Related programs