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Citrix Evidence

Maintenance All-in Rule: CSS required on 100% of licenses (extract 1)

Catalog row in Vendor License Evidence · Cited

Kind
Quote
Excerpt
In order to receive Maintenance (also known as Customer Success Services (CSS)) benefits, Customer must have active Maintenance for 100% of their licenses.
Locator
Business Unit Terms, Citrix Business Unit Terms, item 3
Applies to
Citrix and NetScaler Business Unit Products with Maintenance (Customer Success Services)
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