Remain current on fees; no hourly support
Catalog row in Vendor License Evidence · Cited
- Kind
- Policy excerpt
- Excerpt
- "You are responsible for remaining current on Subscription or maintenance fees for all Subscriptions as long as it is in use. Our Customer Support team does not provide support by-the-hour."
- Locator
- Scope of Customer Support s.4(a)
- Applies to
- Customers must stay current on subscription or maintenance fees; there is no hourly support
- Supports rules
- Related programs