Case Agent Roles are capped at 50% or 60% of user licences
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "If the Hosted Services Term is for one (1) year, Customer will receive Case Agent Roles equal to no more than fifty percent (50%) of the total number of Named User or Concurrent User licenses granted under the Agreement during each year."
- Locator
- Hosted Services Terms section 7
- Applies to
- Case Agent Roles are capped at 50% or 60% of user licences
- Related metrics
- Sources