Procore ACV pricing is the commercial model under which Procore sells most of its products. The pricing page answers “How much does Procore cost?” by saying that pricing depends on the products needed and on the amount of construction the customer does, and that Procore charges “an upfront annual fee by product and based upon your Annual Construction Volume (ACV) - the aggregate dollar value of the construction work across your projects.”[1] In the contract, the pricing basis appears as the Usage Metric: “the unit of measure, multiplied by the associated quantity, as shown on the applicable Order, to determine the scope of Customer’s access and use of the Subscription Services and associated Fees.”[2] The overview is Procore licensing.
Editions
The pricing is by product: customers choose from a suite of products, and the Order lists the Services, scope, quantity and charges.[1][2] The product page lists capabilities including Project Management, Project Financials, Quality & Safety, Estimating and Bid Management.[3] See the catalog rows Project Management, Project Financials and Quality & Safety. The pricing page notes one exception to its statements: “*Excludes the Field Productivity product, which is priced based on FTE.”[1]
Metrics
Annual Construction Volume
ACV is the “aggregate dollar value of the construction work across your projects.”[1] The pages reviewed give no formula for how ACV is measured, which projects count, whether it is self-reported or how it is reported to Procore. Those points would be in the Order or in Procore’s documentation, and a practitioner should confirm them against the signed Order. The pricing page links the model to project activity, explaining that value to the customer grows with the number of projects run through the platform.[1] See ACV.
Usage Metric
The agreement makes the Usage Metric the contractual control. The Subscription Services are provided “in accordance with the Usage Metric on the applicable Order.”[2] Customers may not use, or permit access to, the Services “in a way that seeks to circumvent the Usage Metrics”, and noncompliance with the restriction section (2.2) is deemed a material breach.[2] The self-service Online Subscription Agreement applies the same concept: Procore may invoice for any usage that exceeds the Usage Metrics.[4] See Usage Metric.
Authorized Users and unlimited users
An Authorized User is “any individual or agent authorized by Customer to access or use the Services”, and only Authorized Users may use the Services.[2] Procore’s pricing page says the model includes unlimited users, which it describes as including “not just your employees, but all other collaborators like clients, subcontractors, and vendors”, and says the customer no longer has to track user licences.[1] The contract nonetheless limits who may use the Services: the Customer may not make the Services available to any third party other than the Customer or Authorized Users.[2] The difference between a marketing statement of “unlimited” and the contractual definition of an Authorized User is the reason a customer should retain the Order and the agreement version in force. See Authorized User.
FTE
Field Productivity is priced on FTE. The pricing page does not define FTE or say how it is counted, so the Order for that product is the only source for its definition.[1] See FTE.
Counting and floors
The unlimited-user model removes the user count as a compliance variable but not the Usage Metric. The relevant controls are:
- Affiliates. The Customer may designate its Affiliates as Authorized Users. An Affiliate may also buy by its own Order; in that case the Affiliate is the “Customer” for that Order, and each Affiliate’s Orders and Usage Metrics are separate and distinct from those of the Customer and its other Affiliates unless an Order says otherwise.[2] Group-wide volume therefore depends on how Orders are structured.
- Non-cancelable fees. “Except as set forth herein, all payment obligations are non-cancelable and Fees paid are non-refundable.”[2] The pricing page describes the fee as upfront and annual.[1]
- Self-service Fees. Under the Online Subscription Agreement, all Fees are billed in advance of the Subscription Term.[4]
- Purchase orders. No terms of any purchase order or other form provided by the Customer modify or supplement the Agreement.[2]
Cloud and subscription terms
Term and renewal follow the Order. The initial and any renewal Subscription Term begin and end per the dates in the Order.[2] Customers buying online: unless an Order says otherwise, the subscription automatically renews for a period equal to the initial term unless either party gives notice at least ten days before the end; one-time promotional pricing renews at then-current rates.[4]
Programs
Deal structures
Procore’s pricing page names three structures that adjust how ACV-based volume is committed and priced.[1]
| Structure | Procore’s description | Catalog row |
|---|---|---|
| Multi-year pools | Contract volume is set for the entire multi-year term and can be consumed at any time during that period to help smooth out variability in consumption | Multi-year pools |
| Volume opt-in | Up-front contractual pricing is put in place for additional volume that might need to be added mid-term, to increase predictability of costs | Volume opt-in |
| Renewal rate protection | Up-front setting of rates is locked now, so future renewals can be budgeted | Renewal rate protection |
Whether a customer has these structures depends on its Order; the pricing page presents them as available deal structures, not as contract text.[1]
Usage verification and Overages
The agreement provides an annual check. No more than once annually, Procore’s subscription management team may initiate a subscription review that requires the Customer to provide written supplemental information to verify its Usage Metric. The Customer provides the records within fifteen business days, or another mutually agreeable time frame, and must reasonably cooperate.[2] If the Customer exceeds the Usage Metrics it pays Overages, “invoiced at Procore’s standard rates (without discount) at the time of invoicing” and payable in the timeframe in the Order.[2] The Online Subscription Agreement uses the wording “then-current standard rates”.[4] See Usage verification and Subscription Review. For general audit and true-up practice, see True-up.
Purchasing through a Reseller
If the Customer buys through a Reseller, pricing and payment terms are between the Customer and the Reseller, payments go directly to the Reseller, and Procore may terminate or suspend the Services if the Reseller notifies it of a right to do so.[2] The Usage Metric still comes from the Order that governs the Services.
Audit and verification
Beyond the subscription review, Procore states that it or its Affiliates may review the Customer’s use of the Subscription Services for the purpose of providing Services and verifying compliance, and the Customer must notify Procore promptly on learning of unauthorized use or access.[2] An unremedied breach of the restrictions or of the fee section is a ground for termination on 30 days’ notice, or immediately when incurable.[2]
Out of scope
This article does not set out prices, because Procore publishes none, and does not describe how ACV is calculated beyond the pricing page’s definition. It does not cover Procore Pay, Configuration Services or the Public Sector agreement. See Procore Subscription and Services Agreement for contract terms.