o9 Academy, certification and partners covers the commercial arrangements around the o9 Solutions platform that are visible on o9’s website and in its press releases. o9 publishes no customer agreement and no price list for the platform, so the information here concerns the routes by which the platform can be bought and deployed, and one genuine price list: the Academy. The main statement on platform pricing is that it is scoped per customer, based on industry and business complexity, number of users and functions covered, number and complexity of solutions deployed, and implementation approach.[8] The terms of any marketplace or partner transaction are set in the order or partner documents, which are not public.
Editions
Direct subscription and marketplace purchase
o9 sells its platform directly and lists it in three hyperscaler marketplaces. A December 2021 announcement placed the Digital Brain in the Microsoft Azure Marketplace and said o9 can deploy both on its own Azure tenant and on any client’s Azure tenant, which o9 said allows clients with Microsoft Azure Consumption Commitments to apply them.[2] A September 2021 announcement placed it in the Google Cloud Marketplace and said that marketplace spend is added to the client’s existing invoice and that clients can use Google Cloud credits for transactions there.[3] A February 2024 announcement said the platform is available in the AWS Marketplace.[4] See Cloud marketplace availability.
These statements are vendor announcements, not marketplace terms. They do not say whether a marketplace purchase is a resale of an o9 subscription or a private offer, which agreement governs the use of the software, or whether the cloud-commitment draw-down covers the whole fee. A customer that buys through a marketplace should obtain the governing agreement and confirm that the o9 order documents, and not only the marketplace order, record the quantities.
The AWS announcement adds a second route. o9 joined the AWS ISV Workload Migration Program, which o9 said provides funding, technical enablement and go-to-market support for migrating customers’ on-premise legacy planning software to o9’s SaaS offering on AWS.[4] For a customer retiring a legacy planning tool, the licence consequences of that migration lie in the legacy vendor’s terms, not in the o9 documents.
Deloitte Smart Planning
In April 2022 o9 and Deloitte launched Smart Planning, described as a subscription offering that combines Deloitte’s supply chain planning and data science capabilities with o9’s planning platform, and which Deloitte can use to perform data-intensive activities on the user’s behalf.[5] The announcement directs enquiries about specific subscription plans to the companies. Whether the customer contracts with Deloitte, o9 or both is not stated. See Smart Planning (with Deloitte).
Metrics
The only metric with a published price is the Academy learner. The Academy lists three subscription plans, each per user.[1]
| Plan | List price | Catalogue row |
|---|---|---|
| 3 months | USD 1,000 per user | Academy subscription 3 months |
| 6 months | USD 1,750 per user | Academy subscription 6 months |
| 12 months | USD 3,000 per user | Academy subscription 12 months |
Each plan includes complete access to the course catalog, self-paced learning, functional and technical learning paths, certification exams and digital credentials through Credly.[1] The subscription is described as keeping the learner up to date with new courses and learning content as they are released.[1] The page states that corporate subscription packages are available for partner and customer organizations with more than 10 learners, with volume pricing on request.[1] See Academy subscription user and Academy corporate subscription. The page does not say whether a subscription can be reassigned between learners.
Counting and floors
For Academy plans, the unit is the learner and no minimum applies to individual subscriptions; corporate packages are for more than 10 learners.[1] For the platform, no floors are published.
Virtualization and partitioning
Not applicable. o9 states the platform can be deployed across GCP, Azure and AWS.[9]
Cloud and BYOL
o9 describes deployment on its own cloud tenant or a client’s tenant for Azure, and on AWS and Google Cloud for clients that chose those clouds.[2][3][4] A deployment on a client’s tenant raises the question of who pays for the cloud infrastructure and who holds the licence for the o9 software, which the announcements do not answer. See cloud BYOL for the general pattern.
Programs
Partner Pulse and the partner network
On 2026-09-22 o9 announced Partner Pulse, a structured global partner program with defined requirements and benefits for each partnership tier, together with a Partner Management Portal that connects partner sales teams with o9 sales teams.[6] The program and portal launch first for system integrator and consulting partners, with the framework intended to extend to technology and hyperscaler partners, and o9 plans to add referral and co-delivery models.[6] The partner network page invites prospective partners to complete a form.[7] The tiers, requirements and benefits are not listed. Because partner-led and hybrid delivery are a pricing factor, the partner chosen can affect the engagement price.[8] See Partner Pulse.
Academy, certification and academic program
The Academy lists more than 300 courses, functional and technical learning paths, instructor-led virtual training for topics such as integrated business planning, demand planning, supply planning, retail and integrations, and certifications including Integrated Business Planning Functional Associate and Platform Technical Associate.[1] It also describes an Academic Alliance Program connecting academia with industry.[1] See Certification Program and Academic Alliance Program. The Academy page reports usage figures (for example 8K+ certified learners), which are vendor statistics at the retrieval date and not entitlements.
Security, privacy and compliance
o9 states that it holds ISO/IEC 27001, ISO/IEC 27017, SOC 1, SOC 2, C5 and TISAX certifications, and that its approach covers encryption at rest and in transit, network security and server hardening, administrative access control, and system monitoring, logging and alerting.[8][10] The privacy policy applies where o9 acts as a data controller or processor for personal data captured from website visitors and service users, and says that o9 does not use Google Analytics or interest-based advertising within its platform, meaning environments accessible by customers.[12] The Vulnerability Disclosure Policy does not allow research on o9 systems without explicit authorization.[11] A customer wanting to test the security of its own o9 environment should therefore obtain explicit authorization first.
Out of scope
- Customer data processing agreements and subprocessor lists, which o9 does not publish.
- The terms of marketplace listings and partner agreements.
- Prices for the platform, which are scoped per customer.
- The litigation in which o9 is the plaintiff, covered in o9 Solutions v. SAP SE.