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Veeva Systems

Veeva sells cloud applications on the Vault Platform under written customer agreements that are not public; its help pages show user-based Vault licenses (Full, Read-only, External and specialised types) counted per application, tiered Vault CRM licenses by country, regional data products, Vault-level AI licensing and per-Vault sandbox entitlements.

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Overview articleVeeva Systems licensingVeeva sells cloud applications on the Vault Platform under written customer agreements that are not public; its help pages show user-based Vault licenses (Full, Read-only, External and specialised types) counted per application, tiered Vault CRM licenses by country, regional data products, Vault-level AI licensing and per-Vault sandbox entitlements.Cited · Edited 2026-10-07 · 17 references

Guides

Veeva Vault license types and application licensingCited · Edited 2026-10-07Veeva Vault CRM and Veeva CRM licensingCited · Edited 2026-10-07Veeva data products licensingCited · Edited 2026-10-07Veeva AI, Direct Data API and Vault limitsCited · Edited 2026-10-07

Licensing Data

From the Veeva Systems catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 59 verbatim excerpts from 23 Veeva Systems documents.

Products

All 18 Products

Life Sciences Software 15

Medical, Quality, QualityOne, RegulatoryOne, RIM, Safety, Vault API, Veeva Claims, and 7 more

CRM Software 2

Commercial, Vault CRM

Generative AI Software 1

Veeva AI (Vault AI)

Litigation

All cases
  1. IQVIA v. Veeva SystemsUS District Court for the District of New Jersey · 2025
    Settled
    Lessons learned
    • Where a data licence requires a separate third-party access (TPA) agreement before another vendor's software may use the data, record which tools have a TPA and which do not.
    • A vendor's decision to stop signing TPA agreements can leave a customer unable to use licensed data in its chosen software, so ask what rights you have if the data owner withdraws.
    • Allegations that a vendor used licensed data beyond the purpose of the licence were litigated for eight years without a trial; keep records of what each integration does with licensed data.
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