Mitel Product Lifecycle

Release dates, version history and support and end-of-life dates as published by Mitel. Dates within the next 12 months are highlighted; past dates are dimmed. Retrieved 2026-10-14.

Retired 5

MiCloud Business, MiCloud Connect (Mitel states MiCloud Connect (formerly ShoreTel Connect Cloud) reached end of sale in June 2022 and was acquired by RingCentral in mid-June 2024.), MiCloud Flex (Mitel states existing wholesale customers continue to be supported through Mitel partners after end of sale.), MiContact Center Business (Mitel states new sales ended 2025-12-31 and add-on sales end 2027-12-31; customers are directed to Mitel CX.), MiVoice Connect (Mitel states the platform entered its Product Lifecycle Management Plan, with End of Technical Support on 2029-12-31.)

No published lifecycle 6

MiCollab, MiCollab / MiVoice Business, MiVoice Border Gateway, MiVoice Business, MiVoice Business Subscription, MiVoice Office 400