Zendesk for Contact Center

Release and support dates as published by Zendesk; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

No published lifecycle 1

Zendesk for Contact Center

SKUs 1

• 2025-05-20AcquisitionZendesk acquired Local MeasureLocal Measure → Zendesk for Contact Center (merged)

• Forethought AI agents by ZendeskCustomer Service Automation Software
• Zendesk Action BuilderCustomer Service Automation Software
• Zendesk AI agentsCustomer Service Automation Software
• Sunshine ConversationsLive Chat Software
• Zendesk ChatLive Chat Software
• Zendesk CopilotHelp Desk Software
• Zendesk Employee Service SuiteHelp Desk Software
• Zendesk Knowledge (Guide)Knowledge Management Software