Microsoft Product

Dynamics 365 Customer Service

Dynamics 365 Customer Service is a Microsoft product filed under Help Desk Software. Lifecycle: no published lifecycle.

Help Desk Software

Releases and Lifecycle

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Release and support dates as published by Microsoft; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-13.

No published lifecycle 1: Dynamics 365 Customer Service (Not listed in the Microsoft Lifecycle catalogue as a separate product.)

Licensing Data

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Metrics 4

Dynamics 365 Attach license (User SL)User Dynamics 365 Base license (User SL)User Dynamics 365 Device SL (full-access)Device Dynamics 365 Team Members (User SL)User

SKUs 1

Dynamics 365 Customer Service Enterprise (User SL)Enterprise

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