Twilio Terms of Service
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Customer agreement for all Twilio and Twilio Segment services (segment.com/legal/terms redirects here). "Last Updated: July 16, 2026".
- Aliases
- Twilio ToS
- Evidence
- Fees outside the Order Form
- Order of precedence
- Communications Surcharges
- USD 8,000 card threshold
- Invoice payment terms
- Payment dispute window
- Non-refundable fees
- Resale restriction
- Responsibility for fees in suspension
- Termination for convenience and Order Forms
- Notice period for updates
- Twelve-month cap
- Account reassignment to reseller