Twilio Source

Twilio Flex Fair Usage Policy

Catalog row in Vendor License Sources · Cited

Kind: Service-specific terms
Format: HTML
Applies to: Defines the Named User and Active User Hour models, Standard Products and usage limits, contact-center-only use and named user seat sharing. Last Updated January 28, 2026.
Evidence: Named User model definition
Named User seat sharing prohibited
Standard Product overage
End-to-end contact center restriction