TOPdesk Software as Service - Services Terms and Conditions (TOPdesk USA)
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Terms for TOPdesk USA SaaS customers: §1 Definitions (Authorized User, Service, Software, Exhibit 1); §2 Access and use, restrictions; §5 Term and termination; §6 Fees and payment; §9.3 Audit; §9.6 Florida law. Undated.
- Aliases
- US SaaS terms
- Evidence
- US SaaS access is limited to the Authorized Users on Exhibit 1 (evidence 1)
- US SaaS access is limited to the Authorized Users on Exhibit 1 (evidence 2)
- US SaaS may not be used as a service bureau or for third parties (evidence)
- US agreements renew automatically for one year unless notice is given 30 days ahead (evidence 1)
- US fees are non-cancelable and may rise once a year on 30 days' notice (evidence 1)
- US fees are non-cancelable and may rise once a year on 30 days' notice (evidence 2)
- TOPdesk USA may audit use and bill excess within 30 days (evidence 1)
- TOPdesk USA may audit use and bill excess within 30 days (evidence 2)
- SaaS data is deleted after termination; back-ups kept at most 90 days (evidence 2)