Smartsheet User Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Terms of service for all Smartsheet Online Services and Professional Services; page shows "Last Updated: April 3, 2026". Incorporates the Policies (Limits, Acceptable Use, Support, Travel and Expense).
- Evidence
- Right to access and use
- No shared User login credentials
- Resale restriction
- Orders non-cancelable
- Annual invoicing in advance
- Fees accrue on provision of Users
- Automatic renewal of units used
- 45-day price increase notice
- Promotional pricing ends at renewal
- Late fee
- Suspension for non-payment
- Fee acceleration
- Affiliate Orders
- Assignment
- Order of precedence
- Five-day objection window
- Free Services data loss