Billing, Invoices and Payments (PagerDuty Knowledge Base)
Catalog row in Vendor License Sources · Cited
- Kind
- Product documentation
- Format
- HTML
- Applies to
- Plan subscriptions, user charges, stakeholder bundles, seat peak and platform usage. The page shows no revision date.
- Evidence
- Monthly user charge follows the highest full-user count
- Deleting users does not lower the bill
- Stakeholders are billed at a different rate in tiered bundles
- Objects other than users do not affect billing
- Added licences are co-termed and prorated
- Plan downgrades go through Sales
- Platform seats are billed at the monthly peak and reset every 90 days