Optimizely Source

Optimizely Support Policy (V 2026-01a)

Catalog row in Vendor License Sources · Cited

Kind: Support policy
Format: PDF
Applies to: Standard and Premium Support offerings, response time objectives and severity levels. Applies to subscriptions starting on or after 2025-07-02. Published 2026-Jan-06.
Evidence: Standard support is 99.7% and Premium 99.9% service level