NICE Source

On-Premise Support Policy

Catalog row in Vendor License Sources · Cited

Kind: Support policy
Format: HTML
Applies to: Support term, renewal increase and Compliance Verification for on-premises Software. The page carries no publication or effective date, so effectiveDate is null.
Evidence: NiCE may verify licence compliance with a script
Compliance results are due within ten days of the script
Excess licences are invoiced at current list price
On-premises support renewals may rise by the greater of 5% or CPI-U