Matrix42 Supplementary Terms concerning Products (2026-07-01)
Catalog row in Vendor License Sources · Cited
- Kind
- Product terms
- Format
- Applies to
- Licence metric definitions for all Subscription Services (A.1 Scope of Subscription License: Action Credit, Active Management Record, Asset, Concurrent User, Connector, Core, Device, End-User, Environment, FireScope CI, Identity, Installation, Integration, Named User or Agent, NLP Generated User Message, Oracle Database Instance, Remote Device, Server, Session, System, Transaction, User, User Message), A.2 Free Services, A.3 AI-Powered Features, A.4 Audit Rights, A.5 Overuse of On-Premises Software, A.6 Supported Software versions, A.7 Hosting.
- Aliases
- Supplementary Terms re Products; Product Usage Supplementary Terms
- Evidence
- Audit with 14 days notice at least once per calendar year
- Audit costs shift to the customer on non-compliance
- Overuse remunerated at the current Matrix42 price list
- Contractual penalty of up to three times the annual licence price
- Overuse section applies only to customer-hosted software
- Measurement with an application provided by Matrix42
- Named User licence only required for management interface users
- Concurrent User allows one simultaneous session
- Infrastructure and peripheral devices are not computing devices
- Active Management Record stays active until disposal is proven
- Virtualization irrelevant for Asset counting
- User defined by active administrative record
- End-User record active until the person has left
- Identity includes internal, external and technical users
- Network elements counted as one FireScope CI per IP address
- Fair-Usage-Policy overage invoiced at next Tier
- Excess Action Credits deducted from the following month
- Negative Action Credit balance invoiced at year end
- Liability for Free Products limited to 100 EUR
- Order Form specifies Cloud Services or Software Services
- Matrix42 determines supported versions