Keeper Security Terms of Use for Web, SaaS and Partners
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- One legal page holding the Website Terms of Use, the SaaS Terms of Use (definitions, licence grant, fees and payment, term and termination, warranties, indemnification, liability, export controls, general provisions including evaluation usage), the Partner Terms (resellers, distributors, MSP resellers, MSP distributors), the Privacy Policy, Service Level Objectives, Support Service Level Objectives and Usage Guidelines and Information. Undated page; no version or effective date is stated, so effectiveDate is null.
- Aliases
- SaaS Terms of Use; Partner Terms; TOU
- Evidence
- Licence is non-exclusive, non-transferable, worldwide and internal only
- Services used only for internal business purposes
- Agreement extends to Affiliates
- No circumvention of licensing protocols or resale
- Subscription Fees are annual, in advance and non-refundable
- Price changes take effect at the next renewal
- Users added mid-term are prorated
- Late payment interest and suspension
- Termination for convenience or non-renewal on 30 days notice
- Prepaid fees refunded only on Keeper material breach
- Assignment or sublicensing requires consent
- Order of precedence: Order, DPA, Agreement, policies
- Keeper may replace the terms at the next purchase or renewal
- Contracting entity and governing law depend on customer location
- Evaluations are provided as is without support
- MSP Resellers pay monthly in arrears on Keeper licence reporting
- Resellers bind End Customers to the Terms of Use and pay annually in advance
- Partners must cooperate with Keeper compliance audits
- Keeper may convert end users to direct accounts on partner non-payment
- Expired paid accounts convert to Free accounts; files may be deleted after 90 days
- Free support tier included; Silver and Platinum need support SKUs
- 99.9% availability objective; termination is the sole remedy