Kaseya Source

Kaseya Maintenance Policy

Catalog row in Vendor License Sources · Cited

Kind: Policy
Format: HTML
Applies to: Maintenance Subscriptions for Perpetual licences of the Kaseya Core Bundle and Add-On Modules (on-premise VSA-era licensing): cost, all-or-nothing, Core Bundle requirement, auto-renewal, reinstatement. The policy text names its effective date as January 1, 2014.
Evidence: Initial maintenance costs 20% of list price
Maintenance is all or nothing per Eligible Component
Add-On maintenance requires Core Bundle maintenance
Lapsed maintenance reinstated with back fees plus 10%