Ivanti End User License and Services Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Document id
- Version 03.26
- Applies to
- Master agreement for Ivanti Software, SaaS Offerings, Support and Maintenance and Professional Services unless a Separate Agreement with a listed Ivanti entity applies. §1 Definitions (Analyst, Asset, Connection, Device, Registered Device, Server, User); §2 Grant of License (License Types and the fifteen License Models); §3 SaaS; §4 Restrictions; §6 Support; §8 Payment; §13 Term and Termination; §14 Audit; §15 General. The page carries the marker "Version 03.26" (March 2026) but no day, so effectiveDate is null.
- Aliases
- EULSA; EULA; Ivanti EULA
- Evidence
- Named licences may be reassigned at most once every 30 days
- Concurrent licences are counted at the 30-day peak
- Named Analyst licences cannot be shared
- Named End User applies only to Neurons for HR and Facilities
- Device definition includes virtual machines and mailboxes
- Registered Devices count until marked removed
- Server excludes hardened appliances
- Device-Limited licences transfer only after accidental destruction
- Ivanti Neurons Device counts every tracked or managed device
- Asset-Based counts every tracked or discovered asset
- Trial Software is non-production and defaults to 45 days
- Subscription software may disable itself at expiry
- Moving from SaaS to perpetual can cost a 10% reinstatement fee
- No use as a service provider for third parties
- Benchmarks for publication need consent
- Licence keys may not be disclosed
- Agreements auto-renew yearly unless 90 days’ notice is given
- Payments are non-refundable and not creditable
- On-premise audit: once a year, 30 days, back fees up to three years
- No deleting licences or taking MSP transfers before an audit
- SaaS usage is monitored continuously
- On-premise software may send telemetry to Ivanti
- Assignment needs consent except on a business transfer
- Appliance software licence ends when the appliance is sold