HubSpot Product Specific Terms
Catalog row in Vendor License Sources · Cited
- Kind
- Product terms
- Format
- HTML
- Applies to
- Seats, HubSpot Credits, legacy access, Marketing Hub (Marketing Contacts), Revenue Hub, AI, support and uptime terms; page shows "Last Modified: September 16, 2026".
- Evidence
- Each Seat is dedicated to one User
- Added seats are removed from the renewal, not mid-term
- Only Marketing Contacts count toward the contact tier
- Only Marketing Contacts count toward the contact tier (2)
- Exceeding the contact tier upgrades the fee immediately for the rest of the term
- Exceeding the contact tier upgrades the fee immediately for the rest of the term (2)
- Changes to non-marketing take effect at the next update date
- Switching from legacy pricing sets all contacts to marketing
- Switching from legacy pricing sets all contacts to marketing (2)
- HubSpot monitors marketing contacts and email sends remotely
- HubSpot Credits reset monthly and do not roll over
- Without purchased credits, credit features pause at the limit
- Credit auto-upgrades last for the rest of the commitment term
- Legacy Sales and Service Hub customers keep Paid User billing until migrated