HubSpot Customer Terms of Service
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- General Terms for all HubSpot Subscription Services and Consulting Services; page shows "Last Modified: September 16, 2026". Incorporates the Product Specific Terms, DPA, AUP and the Product & Services Catalog.
- Evidence
- No downgrades during the Current Term
- Subscriptions renew automatically for the shorter of the prior term or one year
- Subscriptions renew automatically for the shorter of the prior term or one year (2)
- Subscription Fee is fixed during the term except for overages, upgrades and add-ons
- Renewal price may rise to the current list price on 30 days notice
- Payment obligations are non-cancelable and fees non-refundable
- HubSpot may move legacy products to current products at any time
- Paid subscriptions cannot be transferred to another HubSpot account (2)
- Affiliates' Users may use the subscription under the customer's liability
- Access may be suspended ten days after a non-payment notice
- Free Services continue after a paid subscription ends
- Revised terms bind the next business day unless the customer objects within 30 days
- Revised terms bind the next business day unless the customer objects within 30 days (2)
- An Order Form overrides the Agreement for that Order