PureConnect Licensing Technical Reference (2023 R3)
Catalog row in Vendor License Sources · Cited
- Kind
- Product documentation
- Format
- Applies to
- PureConnect (CIC) licence models, licence types, Assignable and Concurrent allocation, Activation File Management Tool, subscription usage billing and virtual cloud enforcement. Generated 2023-11-09; the date is the stated content-last-updated date.
- Evidence
- PureConnect now sold only as a subscription
- PureConnect subscription bills on monthly usage
- A PureConnect user is either Agent or Business User
- PureConnect users are either Assigned or Concurrent for all licences
- PureConnect station licences cannot be concurrent
- Every active PureConnect station needs a Basic Station licence
- PureConnect subscription customers may virtualise fully
- The virtual cloud licence requires a Genesys Cloud check-in
- PureConnect billing categories are not a definitive legal statement
- PureConnect trial licences expire after 60 days