Gen Digital License and Services Agreement (LSA)
Catalog row in Vendor License Sources · Cited
- Kind
- EULA
- Format
- HTML
- Applies to
- Page footer shows document code GEN_LSA_January_2026_AMS, which gives a month but no day, so no effective date is recorded. Includes Addendum 1 on LifeLock and Identity Advisor services.
- Evidence
- The licence belongs to the subscriber and cannot be transferred (evidence)
- Without a stated number the licence covers one device for one user (evidence)
- Without a stated length the subscription lasts one year (evidence)
- Small business offerings are for businesses with fifty or fewer employees (evidence)
- Unlimited device plans cover only household devices (evidence)
- Consumer products may not be used for business purposes (evidence)
- Installing on more devices than permitted is prohibited (evidence)
- Gen may charge for renewal up to 35 days before the term ends (evidence)
- Renewal is charged at the price at the time of renewal (evidence)
- Gen may change prices at any time after the introductory period (evidence)
- A subscription transfers to Gen if the reseller loses authorisation (evidence)
- A cancelled subscription can be used until the paid period ends if no full refund applies (evidence)
- Renewing a subscription accepts the most recent version of the terms (evidence)
- The LSA applies to free software and courtesy services (evidence)
- US customers agree to arbitration and a class action waiver (evidence)
- LifeLock Identity Advisor is a subset of the identity theft protection services (evidence)
- LifeLock plans can cover family members who do not live with the subscriber (evidence)