Freshworks Source

What's the difference between Full-Time and Occasional Agents?

Catalog row in Vendor License Sources · Cited

Kind: FAQ
Format: HTML
Applies to: Freshservice subscription pricing basis (full-time agents) and Day Passes. Knowledge-base article; states no effective date (last modified 2025-04-04).
Evidence: Freshservice subscriptions are priced on the number of full-time agents