Egnyte Terms of Service (July 2026)
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Master services agreement for Egnyte Services ordered on an Order Form: definitions (Power User, Standard User, Administrator, Account), use restrictions, fees and overconsumption, price increases, SLA reference, term and renewal, termination, governing law. Headed 'Last revision - July 2026' (day not stated, so no effective date is recorded).
- Evidence
- Power User covers employees, contractors and affiliates
- Standard User is limited to external parties
- Affiliates, subsidiaries and acquired entities are Power Users
- Services are for internal use and not for resale
- Do not allow Power Users to use Standard User subscriptions or share subscriptions
- Misclassification of Users may lead to fee adjustments
- Using the Services to avoid fees is prohibited
- Egnyte may monitor usage and request User counts
- Overconsumption is charged and sets a new high-water mark
- Price increases apply at renewal with 45 days' notice
- Fees are non-refundable and late amounts accrue interest
- Order Forms auto-renew unless 30 days' notice is given
- No refund for mid-term termination and fees accelerate
- Content is destroyed within ninety days of termination
- Channel purchases stay under the Agreement
- Customer-supplied storage is the customer's responsibility
- PHI requires a Business Associate Agreement
- SLA remedies do not apply below $12,000 in annual fees