Dropbox Services Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Agreement for customers buying Dropbox services for teams (including free access subscriptions); not for consumers. Posted and effective 2024-12-05; replaced by a new version effective 2027-01-01.
- Evidence
- End User License definition
- Each Dropbox End User Account needs its own paid licence and cannot be shared
- Suspended Dropbox team accounts still require a paid licence
- Dropbox team subscriptions renew automatically unless 30 days' notice is given
- Dropbox licences added mid-term are prorated to the end of the term
- Dropbox fees are non-refundable and cancellations take effect at the end of the term
- Dropbox may suspend a team that exceeds its Service Limits
- Dropbox End User Licenses may not be resold and team accounts may not be used for personal purposes
- Dropbox Services Agreement caps Dropbox liability at the lesser of USD 100,000 or 12 months' fees
- Dropbox requires a HIPAA Business Associate Agreement before protected health information is stored