Datadog Master Subscription Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Click-through subscription agreement between Datadog, Inc. and the customer for all Services bought by Order, including pay-as-you-go use. Covers access and use (s.1), Availability (s.2), pricing and fees (s.5), auto-renewal and renewal pricing (s.6), restrictions (s.8), term and termination (s.11), free and beta services (s.16), indirect purchases (s.17), changes (s.22.8) and definitions (s.23). Page shows "Last updated July 27, 2023".
- Aliases
- MSA; Subscription Agreement
- Evidence
- Fees are usage-based, invoiced monthly in arrears in US dollars
- Orders auto-renew for the same duration
- Renewal price increase is capped at the greater of 9% or CPI
- Non-renewal must be requested at least 15 days before expiry
- Committed fees for the full term are due on early termination
- Using the Services for third parties requires the Datadog Partner Network
- Using the Services for third parties requires the Datadog Partner Network
- Free trials last 14 days
- Indirect purchases replace the MSA pricing and renewal sections
- MSA changes apply from the next month or the next renewal of 12-month Orders