Darktrace Master Services Agreement v2.4.0
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- Applies to
- Master Services Agreement between the customer and Darktrace Holdings Limited that governs all Darktrace Offerings; version 2.4.0 dated 3 August 2026, published on darktrace.com/legal/master-services-agreement. Orders, the Product Specification and the Support Terms are incorporated.
- Evidence
- Orders non-cancellable
- Partner purchases governed by MSA
- Annual invoicing in advance
- Fee increase rights
- Fees non-refundable
- Late payment charge
- Evaluation period
- Licence grant
- Usage Metrics limit
- AI Agent access
- Customer Dependencies
- Appliance title
- Restrictions
- Alert disclosure restriction
- Outsource Provider liability
- Compliance verification
- Assignment
- Suspension
- Effect of termination
- Termination for breach
- Liability cap
- Software warranty
- No guarantee of detection
- Governing law and forum
- Unilateral changes
- Order of precedence
- Customer Data licence