Software as a Service Agreement
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Online terms for CircleCI cloud services and Self-Hosted Applications: definitions (Credit, User, Order), licence grant, evaluations, fees and payment, term and termination, assignment, reseller purchases. Headed "Last updated: April 7, 2026".
- Evidence
- SaaS User is a discrete instance determined by identity signals
- SaaS licence grant covers access and installing Self-Hosted Applications
- Fees are paid in advance through Credits and renew at then-current pricing
- Fees are paid in advance through Credits and renew at then-current pricing (2)
- Credits are not refundable and support cannot be downgraded mid-term
- Overdue payments bear 1.5% monthly interest and may limit access
- CircleCI may change the SaaS Agreement by posting a revision
- The SaaS Agreement prevails over the Order
- Evaluations are internal-use only and limited to thirty days
- Assignment to a successor needs no consent but keeps pre-transfer usage limits
- Reseller purchases are invoiced to the Third-Party Seller
- CircleCI may name the customer in marketing unless an Order says otherwise
- Customer data may be deleted thirty days after termination