Calendly Customer Terms and Conditions
Catalog row in Vendor License Sources · Cited
- Kind
- Terms
- Format
- HTML
- Applies to
- Master terms for customers without a separate MSA: scope, responsibilities, account set-up, billing, fees, term and renewals, suspension, fair use and SMS, embedding, AI terms, intellectual property, indemnification, arbitration. Headed 'Effective Date : August 5, 2026'.
- Evidence
- Authorized Users may not exceed the purchased number
- User credentials may not be shared
- Fees are non-cancellable and non-refundable
- Automatic renewal with a CPI + 3% price increase
- Invoice and Enterprise customers give 30 days notice to change licences
- Terms are month-to-month or annual
- Downgrades and seat reductions take effect at term end
- One account only; inactive Free Accounts may be terminated
- Use is limited to internal business and not for resale
- The Entity controls its Authorized Users' access and data
- Credits have no cash value and are not transferable
- Fair use: Calendly may limit or suspend heavy use
- Embedded Services licence is limited and non-sublicensable
- No assignment without consent except on merger or sale
- Disputes go to JAMS arbitration under Georgia law